wen | zhongwaiguanlichuanmei wangshuang
qianbujiu,zaixiaoguancha12zhounianfabuhuishang,xiaoguanchachuangshirenduguoyingjiuqiguanggaoxuanchuanyuyinfadewaijieyilvjinxinglehuiying,cheng“qiyeguanggaoyuduidajiazaochenglekunrao,zijifansiduonian,zhengzhongxiangdajiadaoqian”,bingbiaoshixiaoguanchajiangbuzaishiyong“dashizuo”zuoweixuanchuankouhao。
“xiaoguancha,dashizuo”,zheijuguanggaoyuyiduzaiyangshipingtaizhangshijian、gaomidubofang,chengweijiayuhuxiaodeguanggaoci,tongshiyetishenglexiaoguanchapinpaidezhimingdu。raner,guanyu“dashizuo”zhenshixingdezhiyishengcongweitingxi。jibianzaiduguoyingcicidaoqianzhihou,rengyoubushaorenrenweizheibuguoshixinyilundeyingxiaocelve。zheizhongzhiyizaishichangshangdeyingshe,shixiaoguanchaxiaoliangdechixuxiajianghemendiandedaguimoguanbi。
yizhichuyuzhengyizhizhongdexiaoguancha,xianzaixuyaosikaoyigewenti——dangbolineixiehualideyingxiaowaiyi,zhenzhengzaishichangshang“luoyong”shi,yigeguangxianlianglidepinpaihaishengxiaxieshenme?
“大师茶”里的文字游戏
zaiwangluoshangyougeduanzi:“xiaoshihouchuanbeibeijia,shangxuemaihaojixing,gongzuoyong8848taijinshoujiheereneben,rujinhexiaoguancha,caishichenggongrenshi。”weihezheiyangshuo?yinweishangshupinpaidechuanglizhedoushi“yingxiaodashi”duguoying。
duguoyingdeyingxiaocainenglilaiweirenchengdao,tasihuzongnengminruidibuzhuodaoshichangdemaibo。duguoyingcengtandao,zaizhongguo,chayousanzhongdingyi:chaimiyouyanjiangcuchade“cha”,shinongchanpin;qinqishuhuashijiuchade“cha”,shiwenhuapin;yanjiuchade“cha”,shixiaofeipin。zhongguoshehuixianglaijiangjiulishangwanglai,danzaigaoduanlipinshichangzhong,yanyouzhonghua,jiuyoumaotai、wuliangye,erchaquemeiyouyigedajiadourentongdegaoduanpinpai。yinci,xiaoguanchajiangzijidingyiweizhenduigaoduanchalipinshichangdexiaofeipin。
《dabaokoubei》yishuzuozhechengjinlanbiaoshi,zhongguoyongyoushuyiwanjidechaqi,quemeiyouyigejiaodexiangdechayepinpai。zhongguobuquehaocha,danquezhenzhenggaoduandechapinpai。yinci,xiaoguanchajujiaoshangwujiedaiherenqingwanglailingyu,congjingyingchaqiyezhuanbianweijingyingchapinpai,shiyizhongfeichangcongmingdecelve。
jiyuqigaoduanlipinchadedingwei,xiaoguanchazishangshizhichubianzhuda“gaoduan、gaozhi、gaojia”decelve。50yuan/guan、6250yuan/jindeshoujiayuanchaodangshiyue130yuan/jindeshichangpingjunjiage。deyiyuci,xiaoguanchazai2018niandelingshouexunsuchaoguo20yiyuan,chengweixingyeneideyipiheima。
xiaoguanchazhisuoyinengyirucigaojiabeishichangjieshou,libukaiqitongguodashiyingxiaosuodailaideqiangdapinpaizhichi。
2017nian,zaiyangshihuangjinshiduanbochudeyitiaozhangda3fenzhongde“xiaoguancha,dashizuo”guanggao,duanshijianneirangpuluodazhongjiezhixiaoguancha。xiaoguanchajiezhujingmeidebaozhuangheqinglaide8weifeiyizhichadashidezhichi,jiazhiyangshiguanggaodemijibofangxiaoying,chenggongdizaixiaofeizhexinzhongjianlileyigegaoduan、youzhidechanpinxingxiang。zheiyichenggongdeyingxiaocelve,shidexiaoguanchaxunsuchengweirexiaochanpin。
图源:小罐茶官网
raner,chengyeyingxiao,baiyeyingxiao。yu“dashizuo”shendubangdingdecelve,yerangxiaoguanchachuyuyulundezhongxin。
2019nian,youwangyouzhendui“dashizuo”tichulezhiyi:“8weizhichadashishougongzhizuo,pingjunmeiweidashiyitianyaochao1466jinxianchaye,xiaoguanchadedashileibulei?”
duici,xiaoguanchafabiaoshengmingchengqing:“dashizuo”shiweidaibiaodashijiyidezuopin,bingfeiwanquanyoudashishougongwancheng。zhichadashimenzuowei“shouxichanpinjingli”,yuxiaoguanchagongtongzhidingchanpinbiaozhun,bingjianduyuanliaocaizhaiyushengchanguocheng。tongshi,xiaoguanchaqiangdiao,fansuodetililaodongzhengzhubuyouxiandaihuashebeitidai。
buguo,xiaoguanchacong“dashishouzuo”dao“dashijianzhi”dewenziyouxi,weinengpingxilaiziyejieduiqiguoduchaozuodeshengtao。erqie,xiaofeizheduixiaoguanchadecifanjieshiyebingbumaizhang,jinguanxiaoguanchatouruledaliangyingxiaoziyuan,bushaorenduiqipingjiarengpianxiangfumian。
jibianruci,xiaoguanchayebingweifangqiyuxiangzhengzhuanyehuadedashibangding,zaiqishejiaopingtaizhanghaoshang,“8weizhichadashi,jingniyibeizhongguohaocha”dexuanchuanyurengbeiyanyongzhijin。
“杜氏营销法”为何失效了?
qishi,xiaoguanchazai2018nianbaohonghoujiukaishizouxiapolu,“dushiyingxiaofa”buduanzaoyutiaozhan。
xiaoguanchagaoangdedingjia,yuelaiyuenanyihuodexiaofeizhederenke。xiaoguanchatianmaoqijiandianxiaoliangjiaogaodechanpin,shishoujia59yuande“minidaizhuang4weichangxianpin”he139yuandeguanzhuangcha,junyishou3wan+。erfuhegaoduandiaoxing、jiagedadaosiweishudeshangpin,xiadanzheliaoliao,yikuanshoujia5000yuandebaifuxiandingkuanxianshi“yishou0”。
mianduixiaofeizhezhiyide“xiaoguanchashizhishangshui”、“xiaoguanchabukengqiongren”,duguoyingzaishejiaomeitishanghuiyingcheng:zhishangshuijiushixingjiabibugao,zhishangshuidebenzhishipinpaishui,erpinpaishinengdaijixiaofeizheqingxude、jingshende、xinlidejiazhi,zheifenjiazhiduixuyaoderenlaishuoshiwujiade,duibuxuyaoderenlaishuoyiwenbuzhi。
图源:杜国楹直播画面
keshishishi,xuyaozheifenjiazhiderenyuelaiyueshaole。genjugongkaishuju,2019nianxiaoguanchashouruguimoyisuojianzhiyue10yiyuan。cihou,xiaoguanchashenzhibuzaifabuxiaoshoushuju。zai2022nian6yue,xiaoguanchachenglishizhounianzhiji,duguoyingzhiyan“xiaoguanchachenglishinianmeiyouzhuandaoyifenqian。”
ciwai,suizhe2024nianxiaofeishichangquxiangxingjiabi,songlishichangyuleng,zuimingxiandejiushilianmaotaijiudexiaoliangdouchuxianlemingxianxiahua。zhudasongligongneng,erfeijiangjiuchanpinxingjiabidexiaoguancha,xiaoliangyebiranshoudaodahuanjingyingxiang。
yinci,cengjingfengtouwuxiandexiaoguancha,jinnianyinglailedaguimoguandianchao。jujihaipinpaijianceshujuxianshi,jin90tiannei,xiaoguanchaxinkaimendian33jia,dantongshiguanbile59jiamendian,mendianzongshuyou2023nian12yuede1002jiaruijianzhirujinde626jia,bidianlvgaoda37.5%。
chuxiaoshouliangxiajiang,dianpujielianguanbizhiwai,xiaoguanchaderongzizhiluyepoweikanke。ziclunrongzihou,xiaoguanchabianzaiweihuodeshichangzijinzhuru。
gengweiyanjundeshi,xiaoguanchahaiqianshedaoleguquandongjiedeanjianzhong。jutianyanchaxianshi,beijingjiankuntouzijituanyouxiangongsichiyoudebeijingxiaoguanchayeyouxiangongsi2400wanrenminbideguquanbeidongjie,ergaigongsizhengshixiaoguanchadedisandagudong。ciwai,beijingjiankuntouzijituanyouxiangongsihaixinzenglebeizhixingrenxinxi,zhixingbiaodegaoda2.27yiyuan,zhixingfayuanweitianjinshidiyizhongjirenminfayuan,zheiwuyirangxiaoguanchadecaiwuzhuangkuangxueshangjiashuang。
品质,才是王道
zhongshangchanyeyanjiuyuandeshujuxianshi,yujijinnianguoneichayeshichangjiangdadao6000yiyuandeguimo。jinguanchaqishuliangpangda,dantoubugongsideshichangzhanyoulvjidi。jiezhi2022niandi,woguoxiancundechayexiangguanqiyeyou154.9wanjia。erzhongguochaye、bamachaye、tianfudengtoubugongsideshizhanlvfenbiejinwei0.7%、0.5%、0.5%。
cengjingshixiaoguanchajingxiaoshangdelitonggaosuzhongwaiguanlichuanmei:“chapinpaifazhanbuqilaiyurenmengoumaichayedexiguanyouguan。renmenmaichadeshihou,gengzhuzhongchayedepinzhong、chandi,erfeipinpai。xiaoqiyedechafanerbidapinpaigengrongyimai。”
shijishang,duguoyingduiyuchayedebenzhixuqiubingfeiyiwusuozhi。
zaijinniandefabuhuishang,duguoyingmeiyouzaituichuxindeyingxiaogainian,ershiweizhiqian“xiaoguancha,dashizuo”zheiyizhanbuzhujiaodeyingxiaocelvedaoqian,bingxuanbuyinru“gongzhengmoshi”,duichayeshengchanquanchengjinxingjiankongbingyaoqingquanweijigoujiandu,yiquebaochayedechandi、nianfenheshengchanguochengkesuyuan,yicizhongjianxiaofeizheduipinpaidexinren。raner,xiaoguanchade“ganbaozhen”zhanlve,duixiaofeizhelaishuoshifouzhendezhongyao?
weishenmexiaofeizhehechayidingyaoqiangdiao“zhen”?yinwei“zhen”beihoudaibiaozhe“hao”,huozhedaibiaozhezhideweizhifuchugengduodejiage。danjishinengbaozhengchayechandihenianfende“zhen”,xiaofeizhehuitongguozijidekouqiangpanduantashifouzhide。chengran,chandi、nianfen、pinpaidoukeyichengweipingjiachayedebiaozhun,danzuoweiyinpin,haohecaishizuizhongyaodepingpanbiaozhun。zhiyoudangxiaofeizherenweichanpinwuyousuozhi,cainengzhenzhengliuzhutamendexin。
xiaoguanchayunyongxinlingshousiweigaizaochuantongchayeyingxiaomoshi,wuyinenggoubangzhuqizaiduanqineishixianshichangtuwei。yihandeshi,xiaoguanchazhijinrengxianru“zhishangshui”dekunjingzhong。zheizhongjiongjingzhengshiyinweizaifazhanguochengzhong,qiweinengshouzhujiageyujiazhidepinghengdian。
huidaoxiaoguanchayunyingmoshibenshen,qichixubuduandeyingxiaoshitou,jilijiangxiaofeipinjiazhiladaozuida,quehushilechayezuoweiyinpinzuiweizhongyaodebenzhiyaoqiu。
duiyuchaye,suiranshichangshangbingweichuxianqingxi、yizhidexuanpinbiaozhun,danzaipinzhinanyipipeijiaweideqiantixia,nanyixinfudexiaofeizhewangwangbuhuizhangqiweipinpaiyijiamaidan。xiaoguanchadequeshishuogushi、zuoyingxiaodehaoshou,danyaoxiangjiangliuliangzhuanbianwei“liuliang”,xiaoguanchahaiyouhenzhangdeluyaozou。
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