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40%tuihuolv+gaoyongjin+gaokengweifei,xuexijiweihe“shenxianyingxiaozhan”?

saoyisaoxiazaijiemianxinwenapp

40%退货率+高佣金+高坑位费,学习机为何“深陷营销战”?

“jiduneijuan,yaobeituokuale。”

图片来源:界面图库

wen | yulezibenlun ziliang

jinnianshuangshiyijieshuhou,duogexuexijipinpaipilulegaozengzhangyeji:

zuoyebangcheng,xuexijixiaoliangtongbizengzhang263%,renlingxingyediyi;kedaxunfeixuanbuchanlianjingdonghetianmaodexiaoshouguanjun;anjinqirixiaoliangyuchengjiaojinepaixu,haoweilaiqixiaxueersizaitianmaoxuexijirexiaobangpaimingdiyi。

dandangduojiaospicygenxuexijixingyedecongyezhemenshendujiaoliu,queshouhuoledaliangdebeiguanxinxi。

“(tuihuolv)chabuduozai40%~70%”,yiweixuexijilingyudeqianzhubogaosuwomen,dianshangcuxiaoqijian,xuexijituihuolvyouqigao。“youxie(guke)shibuhuiyong,youxie(guke)shiyonglebuheshi,youxieshixiaopengyoubuxihuan,haiyouxieshibujianchiyongdaozhijiazhangjuedebuhuasuan”。

tahaizaishejiaopingtaishanghuyuxiaofeizhelengjingxiaofei:“meiyouyitaixuexijishishenmedouyoude”,“juebushimaihuiqujiunengrangjiazhangjiefangshuangshoudangshuaishouzhangjude”。tongshi,tayepuguangleyixiezhibojianzhubokaolacaiqitapinpailaihuoquliulianghejiazhangxinrendeshouduan,bingshengchengyinweiburenkezheiyangdelinianerxuanzecizhi。

lengjingdeshengyinyelaizixingyeduan。

dangxia,duanshipinpingtaishixuexijixingyezuizhongyaodexiaoshouchangyu,zhibojiangengshichuhuodehexinqudao。luotushujuxianshi,2024niandisanjidu,xuexijixingyezaidouyin、kuaishoudengxinxingdianshangdexiaoliangzhanbidadao64.1%,qizhongdouyingongxianzuida。

“darenjixuexijizuozhibodaihuo,yongjintongchang30%dao40%,youxiedazhubohaiyoujiwandaojishiwandekengweifei。kaolvdaojugaobuxiadetuihuolv,piaoliangdegmvbeihouzuizhongnengshengxia50%dao60%deshijizhuanhua,jiuxiangdangbucuole。“

duoweixuexijilingyudezishenrenshigaosuduojiao,shichangjiduneijuandehouguoshi——zheigexingyekanqilaihenzhuanqian,danshijishanggejiapinpaidelirunlvbingbugao,youxieshenzhihaiyaokuisun。

中国学习平板线上市场渠道销量结构(来源:洛图科技官方微信)

yanxia,zheixiechangshangbingweimingjinshoubing。

xinniangouwujiqianxi,shanghai、jiangsudengshengxinyilunjiadianbutiezhuanxiangzhengcegongbu,xuexijibeinaruqifanwei。“guobu”diejiashuangshierchengweizhibojianxinyiluncuxiaodereci,xiaohongshuyonghufabu“xuexijizhengfubutiezenmeling”debijiyichao5wanpian。zheiyiweizhe,xinyilunxuexiji“yingxiaozhan”yiqiaorankaiqi。

idcshujuxianshi,2023nianxuexipingbannianchuhuoliangbuzuzhinengshouji2%。raner,zheiyisaidaoxiangdangyongji,tuidongjishuxunzhaoxingyeluodiandeaikejigongsiheshouzhengceyingxiangmianlinzhuanxingdechuantongjiaopeijigoutongshijiangmuguangmiaoxianglexuexijishichang。jifanjingzhengzhixia,chanpintongzhihuaxianxiangyuefayanzhong,zheiyechengweixingyexianruyingxiaozhandezhuyaoyuanyin。

shouxianshijishu。2023nian5yue,kedaxunfeifabut20xilie,xuanbuqiwei“quanqiushoukuandazairenzhidamoxingdeaixuexiji”,bingshengcheng“yonghutongguogaichanpinkeyihuodeleisichatgptdetiyan”,zheishiyuqiandaichanpinzuidadebutong。

“xuexijihuichengweizhenzhengdeailaoshi”,fuzexuexijiyewudekedaxunfeifuzongcaizhangjidonggaosuduojiao,aijiangdapochuantongjiaopeilubokeyijingdaodidemoshi,zengjiagengduo、gengzirandehudong,tongshitigongbirengengwendingdeqingxuguli。damoxingyehuibuduanyanjin,jiangbuhuijuxianyusoutigongneng,ershibameigexuekezuotouche,zaiyingyu、yuwendezuowenheyuedulijienenggoutigongzhenzhengde1v1jiaoxue。

多家公司先后发布大模型及产品(来源:官网、媒体报道)

xingyejingzhengzhedejiaobuyebingbuman。xueersictotianmihenkuaijiuduiwaixuanbu,gaigongsiyanfadeyijietihejiangtisuanfaweihexindemathgpttongguodamoxingbeian,beidingming“jiuzhangdamoxing”,bingchengqishi“xueersixuexijideaixinpian”。tongyishiqi,xiaodujiangbaidudewenxindamoxingyinruxuexijichanpin,zuoyebangfabuziyanyinhedamoxing、wangyiyoudaotuichudamoxing“ziyue”,jiuliandushulangyetuichule“mengxianggpt”。

buguo,yukedaxunfeihebaidudengkejigongsiyongyoudamoxingyanfanenglibutong,zhuiganzhemenwangwangzhinengxuanzewaibujishugongyingshang,shenzhilaiziyujingzhengduishou。xueersidejiuzhangdamoxingbeihoujiuyoubaidubaige·ai yigoujisuanpingtaidezhichi,tongshijiezhuweiruandeazure aifuwutishengshujubiaozhuxiaolv,yijicaiyongweiruandeyuyinshibiehewenbenyuyinhechengjishu,youhuahexindeaiyiduiyifudaogongneng。

qicishineirongziyuan。zheigecengmiandejingzhengfashengdegengpinfan,yeshejidemiangengguang。chulemanzufugaibutongnianji、butongjiaocai、butongquyudeyonghuxuqiuwai,youerqimeng、kewaibuxi、zhuanxiangpeiyou、kouyulianxi、kuozhanyuedudengduogeweidudouchengweijingzhengdeyihuan。

zuimingxiandelizishi,2024nianqiujixueqikaishidejiaocaigaige。pingjieyongyouyigekuaisukaifaneirongdejiaoyantuandui,xueersixuanbuquanxianchanpinjinxingneirongshengji,chengweilvxianzhichixinkebiaoneirongdexuexiyingjian,bingqieqiangdiaoqikechengshipin100%youzhenrenluzhi。zuoyebangyejiefabuxinkuanxuexijishipilu,yingjianjiaoyantuanduiyijiehexinjiaocaixiangguanyaoqiuquanxinluzhilekechengneirongtixi。

zheixiezhenduineirongshangdetouruzhijiyonghudetongdian,yechengweixueersi、zuoyebangmenzaijinqishixianshichangfenefanchaodeyuanyin。suiranqitachangshangyezaisuihougengxinlejiaoxuedeneirong,danjiaopeibeijingdegongsiguowangneironghetuanduidejilei,zaineirongfangxiangshangdeyoushigengweimingxian。

buguo,kedaxunfeizheileikejigongsiyezhudongxunqiufangshoufanji,fangshishitongguobanquanhezuolaishixianneirongziyuandekuochong。kedaxunfeixuexijitigongduozhongyingyuyuanbanfenjiduwuhehuiben,yijiguojiadilidengtigongdekuozhanzhishineirong。suirankedaxunfeibingweigongkaipiluxiangguanfeiyongxijie,danjuxingyerenshixiangduojiaotoulu,yaohuodezhuruniujinshuzheiyangdedingjiziyuan,shouquanfeiyongbingbubianyi。

yiweishoufangxingyerenshibiaoshi,gejiapeixunjigougeyoucezhong,zheidaozhicaiyongxiangyingziyuandexuexijichanpinyeyoumingxiande“pianke”,suoyishichangbingbucunzaiyijiaduda。kedaxunfeideziyuanhezuomoshiyeposhixueersikaishizengjiayuwaibudehezuo。2024nian10yue,wutianzhinei,xueersixiangjixuanbuyuquyixian、wanweidengjiaofupinpaihezuo,buchongneirongziyuanchi。

disan,chanpinxingtaihegongnengkuochong,rangchangjinggengduo。2024nian8yue,xueersifabuxuelianjichanpin,erzaicizhiqianzheitiaosaidaodewanjiazhiyouyuanfudao。yuanfudaodexuelianjicaiyongmoshuiping,gongnengcezhongyukehoulianxierfeineirongxuexi,yuanfudaohaiweikedaxunfeidengchanpintigongsoutigongnengbeihoudejishuzhichi。

学而思推出学练机产品,或将猿辅导卷入竞争(来源:媒体报道截图)

xueersidejinruhuojiangyuanfudaoyetuoruxuexijidejingzheng。xueersizhinengxuexifuzerenzhaopuzhengjieshoumeiticaifangshibiaoshi,congzhangqilaikan,xuexijiyuxuelianjiliangzheheyidegailvgengda。tongnian10yue,zuoyebangfabuxinkuanxuexijit30shixuanbu,gaichanpinxinzengxuelianmoshi。gaigongsixiangguanyewufuzerenbiaoshi,lianxizuoweizhenggexuexiguochengzhongfuchuzuiduodeyihuan,xueshengxuyaobasuoxuezhishitongguolianxishixianbihuan。

duici,congchangjinglaikan,chuantongdexuexijipinleigengqiangdiao“xuexi”huanjie,erxuelianjigengzhongshi“lianxi”huanjie。luotukejibaogaozhichu,xueersi、zuoyebangxuelianjidetuichu,jinyibuhangshile“xuelianyiti”defuwuchangjing,kuodaleshichangjingzhengfanwei。

idcgaojifenxishiliuyungaosuduojiao,xuexijishichangbianhuabijiaokuai,toububutongbeijingdewanjiadeshitoudouhenmeng,muqiandegejuqujueyuchanpinjinrushichangdeshijianhequdaodebuju。yejiushishuo,zheigexingyemeiyoujueduidelongtou,youyuchanpinjiazhidefensan,sheinengshixiangenghaodeyingxiaoxiaoguo,sheijiunengnazoushichangfene。

huigujinnianshuangshiyi,douyinpingtaichengweigedaxuexijichangshangdezhuzhanchang。chanmamashujuxianshi,shuangshiyiqijian,douyinpingtaimeitianyouliangsanbaichangzhibozaixiaoshouxuexiji,xuexijixiaoshouegengshizaishuangshiyidangtian“poyi”。yujingdong、tianmaodengpingtaibutong,douyinpingtaichuleguanfang“yingye”zhanghaowai,daliangdisanfangzhanghaoyeyongruxuexijixiaoshou,xuexijihuatidexiangguanbofangliangyidadao41.5yici。

双十一期间抖音平台每天有两三百场直播在销售学习机(来源:蝉妈妈)

qichu,xuexijichangshangzaidouyinshangdeyingxiaozhuyaoyudarenhezuotuiguang,jichangguide“kengweifei+yongjinchoucheng”demoshi。shangshuqianxuexijishichangrenyuangaosuduojiao,tongchangjidarendeyongjinbiliwei30%~40%。danyouyujiaoyuxingyeneirongxiangduichuizhiqiezhuanye,duixuexijichangshanglaishuo,wangwangxianyumeiyouheshidedarenhezuo,“youxieyouhaizidezhubo,yehuichengweitoufangdexuanze”。

yiweizhuanzhicepingzhubogaosuduojiao,ziyingzhibojianzhiwai,changshanghejingxiaoshangzaiguoquyiduanshijianneiyi“ceping”demingyikaisheledaliang“xiaohao”zhibojian。

duojiaoguanchafaxian,zheixiezhanghaorichangneirongjihudoushiweiraoxuexijichanpinzhankai,yibufenshizhiboneirongdeqiepian,lingyibufenshibutongjiaosedekouboyanyi,zhanghaobenshenmeiyouyigewanzhengdulide“renshe”。zhibojiandexingshihenleisi,beijingwangwangliyongppthuozhebaibanzhanshibutongpinpaidechanpinmaidian,zhubojiangjiedezhongdianshi“xiaohuangche”liguachudechanpin,bingqiangdiaochanpincongchangshangfahuo。

多个以“测评”为名的学习机直播间,其背景话术相似(来源:抖音截图)

yushangshutongguorenshedaihuoxiangbi,dierzhongmoshigengweizhijie,zhixuyaozaqianmailiang。

yiweixingyerenshigaosuduojiao,pinpaiyitianzaitouliuchengbenkenengzaijibaiwan,erqiezheibiqianyaochixubuduandetourucaiyouxiaoguo,“nibumailiang,pingtaijiuhuijinixianliu。(guankanrenshu)chaoguo100rendezhibojianquandoushimaideliang”。zheishiyouyupingtaiquzhongxinhuadetedian,daozhipinpaiwangwangxuyaoyizhengtaodezhanghaojuzhenchuanbolairangyonghushuadaoni。

lingyigeshoudaoliuliangyingxiangdeshisousuo。10yuexiabanyue,“xuexiji”debaiduzixunzhishuhesousuozhishuyezaitongyishijiankaishizougao,yonghuduipinpaihepaixingbangdesousuocishuzengjia。xiaohongshushujuxianshi,xuexijidengxiangguancitongyishijianzaiqiguanggaopingtaisousuoliangfanbeizengzhang。jinguanxiaohongshuzhibodianshangshangzaichuqi,danyudouyin、kuaishouxiangbi,xiaohongshuhekedaxunfeidehezuozhanxianchuzhaodaochayihuarenqundejihui。

chuledingjidianshangiphuodonghedacujieduizhibodetedingtouruwai,richangduanshipinzhongcaoyechengweixuexijideyingxiaoyihuan。duojiaociqiancengzhuanwenjieshaozuoyebangyukuaishoudehezuo,shuangfangtuidongbozhupaishejiangchanpinyujiatingshenghuojiehedeshiyongchangjing,rangshangpingoumaijuecezhegantongshenshoudetongshi,tuchuchanpindehexinmaidian,xingchengyouxiaodezhongcao。zheixiezhongchangjingtiyandeduanshipinzaidouyin、shipinhaohexiaohongshushangyeyoujiaohaodepuguangliang。

zaizheixiechangshangzhong,xueersideyingxiaotouruzuiweijijin。lijingyiqinghe“shuangjian”liangdawaibuyinsuyingxiang,xueersibeihoudehaoweilaikuisunyanzhong,zaixuexijishangdechangshirangqikandaoleniukuiweiyingdejihui。haoweilai2025cainiandierjiducaibaoxianshi,xiaoshouheyingxiaofeiyongtongbizengzhang56.4%,dadaole1.819yimeiyuan,qixueersidouyinqijiandianzhanghaofensiliangjinsanbaiwan,yuanchaoqitajingzhengduishou,houzhepubianzhiyoujishiwan。

raner,biduanyebeizhuyibaolu。

chixuliuliangtouruzhixia,darenhezuodezhuanhualvshizuixianbeikaowende,yinweihesuantouruchanchutongchangshihulianwangyingxiaoxiaoguozuizhijiedepingpanbiaozhun。muqian,pingtaifangyouyiguibiduidanbitoufangxiaoguojiedu,renweidarendailaidejiazhishiduipinpaiquanmianrenzhidudetisheng、quanqudaodeyonghuzengzhang,erjiaoyibingbuzhishizaipingtaishixian。

pojiezheiyiwentidejiejuesiludangxiayouliangzhong:qiyi,chudaxiachenshichang,wajuexinyonghu。zuoyebangyingjianyewufuzerenchengfengcengduiduojiaobiaoshi,kuaishouduisixianjiyixiachengshidekehushentoufeichanggaoxiao,suoyiduanqineichanpindebaofaxingtebieqiang,kenengzaiyitianshijianneinengshixianjiwantaidechuhuo。buguo,luotukejishujuxianshi,kuaishoushangzhuyaoxiaoshoudexuexijijiagepubianbidouyin、jingdong、tianmaodengpingtaishangdechanpindi500dao1500yuan。zheiyumuqianchangshangmenpubianzaigaoduanfalidedongzuoxiangbei。

快手直播画风与抖音截然不同(来源:快手截图)

qier,xunzhaoxindechangjing。xiaohongshujikedaxunfeidejiejuefanganshituchu“beikao”changjing,bingpipeibeikaogonglvedebijihexuexivlogdengneirongwanchengzhongcao。shujuxianshi,zheixieneirongdectr(dianjitongguolv)gaochudapan88%,beikaorenqundejindianchengbenyeshizuidide。danmuqianweizhi,xiaohongshubingmeiyouchengweikedaxunfeidezhuyaoxiaoshouqudao,zhongcaodaoyonghuxiadanzhijiandezhuanhuananyijingzhunlianghua。

gengzhongyaodeshi,gaodianshangtuihuolvbeiyangaizaigaosuzengzhangdexiaoshoushujubeihou。

jiezhimuqianmeiyouguanfanghuodisanfangjigouduicidiaoyandeshuju,shangshuqianxuexijixiaoshoutichude“40%~70%”yeyoudaigengjinyibudezhengshi。danshi,duojiaofaxian,xiaohongshu、xianyuyoudaliangdexianzhiershouxuexijichushou,shenzhiyouyonghujiangjihuquanxindexuexijiyiyizhedejiageguachu,heimaotousupingtaishangyouchaoguo2000tiaotousushejixuexijituikuan。

ciwai,weileladongxiaoshou,yixiedisanfangzhibojianjiangdaliangfeipinpaifangzengpinzuoweixiyinyonghuxiadandegouzi,erqizhongdeyinhuanyebuxiao。

“qianmahuluba”zhubozaituijiankedaxunfeixuexijidetongshicheng,keyitigongxueersidekechengneirong,kechengjiangtongguoqikaifadeappmeiritongbugengxin,bingtongguowangpantigong800tdeziyuan。duojiaoliulanfaxian,xiangzheiyangxuexijixiaoshoumoshizaidouyinpingtaibingbushaojian。

duici,shangshuqianzhubogaosuduojiao,gegepinpaixuexijideneirongduiyonghulaishuoyijingxuebuwanle,danrenwuwoyoudechayirenghuiyingxiangyonghudegoumaijuece,zheiyedaozhishangshuzengpinmoshidechuxian。buguo,zheixiezengpinyifangmianpubianchenjiu,zhishiyingxiaodexuetou,lingyifangmiancunzaizhebanquanjiufendeyinhuan。

xuexijideyingxiaozhanyetongyangdadaolexianxia。

xianxiaqudaomuqianrengshibubugao、dushulangdengchuantongxuexijipinpaidezhanlveyaodi。bubugaoguanwangxianshi,dangqianzaiquanguogeshangchang、chaoshi、shudianhetongxunzhuanyingdiansheyouchaoguo1.8wangezhongduanxiaoshouwangdian,zaigeshengquzhuyaochengshisheyouchaoguo230jiakefuzhongxin。dushulangzhongqiyejibaogaoxianshi,jiezhi2024nian6yue30ri,yiyu145gexianxiajingxiaoshangqianyue,kongzhiheji4258gexiaoshoudian。

bujinruci,zheixiechuantongxuexijipinpaiyejiangxianshangdetourugengduodezhuanruxianxia,shangshuzhongqibaogaoxianshi,dushulangzaidouyin、xiaohongshutoufanggengduodeguanggaosuiranzengjialeguanggaozhichu,danxianshangzhibohuodongxianzhujianshao,zhibotuiguangfeiyongdafuxiajiang,tongshi,qijingxiaoshangjinxinglezhengdunheqingli,taotaihegenghuanleweidabiaodejingxiaoshang,bingtongguopeixunqianghualejingxiaoshangdexiaoshounengli。

yuzhixiangsi,xinwanjiatongyangzhongshixianxiadetuozhan。kedaxunfeidongshizhangliuqingfengcengzainianhuishangbiaoshi,yonghuyaozaixianxiamendiantiyanganzhiyihoucaihuizhuanhuagoumai。zuoyebangyingjianyewufuzerenlixilingyecengbiaoshi,hezhinengshouji、pingbandiannaodengdazhongshuxidepinleibutong,jiaoyuzhinengshebeichanpinyonghujishizaizhibojiankanlehenjiudejieshaoyeburumianduimiandetiyan。

处在同一商场的两家学习机门店(来源:笔者拍摄)

tuozhanxianxiaqudaodediyizhongfangshijiushi,kaishexianxiazhiyingdianhuozhejingxiaoshangmendian。duojiaozoufangfaxian,duogechengshishangyedichanxiangmuyiyinrushujiaxuexijimendian,zheixiemendianhuojizhongyushumashangpinquyu,huozaiertonggouwuqu。

buguo,jinzhanquebingburuxinwanjiayuqideneimekuai。kedaxunfei2021niankaishibujuxianxiaquanpinleizhiyingdian,tongshikuozhangxuexijishouquanzhuanmaidian,cengyujinengshixian3000jiadeguimo。dan2024niandisanjiduyejishuominghuishang,gaigongsipilu,jiezhi9yuedixianxiazhuanmaidianshuliangganggangchaoguo1800jia。zuoyebangsuicengpiluxianxiamendianjihubianbuquanguosuoyoushengfendedijishijibie,danbingweigongbujutishuliang。

dierzhongfangshishijinruxianxia“zixishi”,caiyongxiaoshouchanpinhuozheanxiaoshifufeidemoshi。buguo,zheiyimoshicunzaizhengyi。yinweibufenzixishisheyou“duxue”fudaogangwei,yincibeizhiyishibianxiangdejiaopeijigou,cunzaiyidingzhengcefengxian。ruguopinpaiwanquanziying,xianxiadetouruchengbengengshiyuangaoyuxianshang。2022nian《beijingshangbao》cengbaodaoxueersizaibeijingshishui“xuexikongjian”fuwu,danmuqianyisousuobudaoxiangguanyingyexinxi。

yingxiaozhanxuanxiaobeihou,xuexijichanyeluojikenengbingbufuza。zhangjidonggaosuduojiao,“womendeluojijiushibakechengheyoushiziyuanfangzaixuexijishang,rangjiazhangkeyiyicixinggoumai,zheiyangzhengtidejiageyuanyuandiyuanxueqizhifudefeiyong”。zheixiangdangyucongshangyemoshishanggaibianleyiwanganzhouqifufeidejiaopeixingye,youshoufangxingyerenshibiaoshi,xuexijijiushijiangjiaopeishengyibandaolezhinengyingjianshang。

zongheshimianshangchanpin,congpeizhishangxuexijihezhongdiduanpingbandiannaoxiangjin,zhengtiyingjianchengbenbuchaoguo2000yuan。danliuyungaosuduojiao,caiyongfengbixitong、xianzhisuozhuangyingyongdexuexijiyijingtuolilechuantongpingbandiannaodefazhanlujing。xuexijiyichengweiyizhongjiatingjiaoyuchangjingxiadedulizhinengyingjianchanpin,qidazaidejiaoxueneirongziyuan、aidamoxingyingyonggengshitishenglezhengtijiazhi。

中国学习平板市场价位分布及均价(来源:IDC中国学习平板季度追踪报告)

idcbaogaoxianshi,xuexijishichangjunjiazaidierjidujiao2023nianzengjiale500yuanzuoyou,bujinruci,4000yuanyishangjiaweiduandechanpinzhangjiagengshimingxian,gaoduanxinpindefabujiyaleweiyupingjunjiaweiqujianchanpindeshichangkongjian。kedaxunfeigengshizaiyizhongtoubuchangshangzhonglvxiantuichulewanyuanjiaweideqijianchanpin,xueersi、zuoyebangdengchangshangyefenfenbujuqijianjichanpin。

yucitongshi,xuexijishichangzhengxianruyizhongguaiquan,chanpinjiageshangzhangdaidongshouruzengzhang,quebingbunengdailaizhenzhengdeyingli。jishidanpinshoujiazuigaoyida11999yuandekedaxunfeiyenanyipinghengyingkui。jinguankedaxunfeicongweipiluguoxuexijichanpindecaiwuqingkuang,danshoufangxingyerenshipubianyuce,qikenengbingbuyingli。

muqianlaikan,xuexijigengxiangshiyizhongyingduijiaoyuxingyebiangexiadeyingjifanying。kejigongsidejinru,suoduanlechuantongjiaoyudediedaizhouqi,damoxingdeyingyonggengshishuaxinleshehuiduiyujiaoyuderenzhi。duichuantongjiaopeigongsilaishuo,qisuomianlindezhuanxingkunjing,xuexijiyetigongleyigexindejihui。raner,ruhedapogudingsiwei,jiangjiaoyuyujishujiehe,bingxingchengliangxingdeshangyemoshishizheichangyingxiaozhanbeihou,shisuoyouxuexijichangshangdouyaokaolvde。

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40%退货率+高佣金+高坑位费,学习机为何“深陷营销战”?

“jiduneijuan,yaobeituokuale。”

图片来源:界面图库

wen | yulezibenlun ziliang

jinnianshuangshiyijieshuhou,duogexuexijipinpaipilulegaozengzhangyeji:

zuoyebangcheng,xuexijixiaoliangtongbizengzhang263%,renlingxingyediyi;kedaxunfeixuanbuchanlianjingdonghetianmaodexiaoshouguanjun;anjinqirixiaoliangyuchengjiaojinepaixu,haoweilaiqixiaxueersizaitianmaoxuexijirexiaobangpaimingdiyi。

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“(tuihuolv)chabuduozai40%~70%”,yiweixuexijilingyudeqianzhubogaosuwomen,dianshangcuxiaoqijian,xuexijituihuolvyouqigao。“youxie(guke)shibuhuiyong,youxie(guke)shiyonglebuheshi,youxieshixiaopengyoubuxihuan,haiyouxieshibujianchiyongdaozhijiazhangjuedebuhuasuan”。

tahaizaishejiaopingtaishanghuyuxiaofeizhelengjingxiaofei:“meiyouyitaixuexijishishenmedouyoude”,“juebushimaihuiqujiunengrangjiazhangjiefangshuangshoudangshuaishouzhangjude”。tongshi,tayepuguangleyixiezhibojianzhubokaolacaiqitapinpailaihuoquliulianghejiazhangxinrendeshouduan,bingshengchengyinweiburenkezheiyangdelinianerxuanzecizhi。

lengjingdeshengyinyelaizixingyeduan。

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“darenjixuexijizuozhibodaihuo,yongjintongchang30%dao40%,youxiedazhubohaiyoujiwandaojishiwandekengweifei。kaolvdaojugaobuxiadetuihuolv,piaoliangdegmvbeihouzuizhongnengshengxia50%dao60%deshijizhuanhua,jiuxiangdangbucuole。“

duoweixuexijilingyudezishenrenshigaosuduojiao,shichangjiduneijuandehouguoshi——zheigexingyekanqilaihenzhuanqian,danshijishanggejiapinpaidelirunlvbingbugao,youxieshenzhihaiyaokuisun。

中国学习平板线上市场渠道销量结构(来源:洛图科技官方微信)

yanxia,zheixiechangshangbingweimingjinshoubing。

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idcshujuxianshi,2023nianxuexipingbannianchuhuoliangbuzuzhinengshouji2%。raner,zheiyisaidaoxiangdangyongji,tuidongjishuxunzhaoxingyeluodiandeaikejigongsiheshouzhengceyingxiangmianlinzhuanxingdechuantongjiaopeijigoutongshijiangmuguangmiaoxianglexuexijishichang。jifanjingzhengzhixia,chanpintongzhihuaxianxiangyuefayanzhong,zheiyechengweixingyexianruyingxiaozhandezhuyaoyuanyin。

shouxianshijishu。2023nian5yue,kedaxunfeifabut20xilie,xuanbuqiwei“quanqiushoukuandazairenzhidamoxingdeaixuexiji”,bingshengcheng“yonghutongguogaichanpinkeyihuodeleisichatgptdetiyan”,zheishiyuqiandaichanpinzuidadebutong。

“xuexijihuichengweizhenzhengdeailaoshi”,fuzexuexijiyewudekedaxunfeifuzongcaizhangjidonggaosuduojiao,aijiangdapochuantongjiaopeilubokeyijingdaodidemoshi,zengjiagengduo、gengzirandehudong,tongshitigongbirengengwendingdeqingxuguli。damoxingyehuibuduanyanjin,jiangbuhuijuxianyusoutigongneng,ershibameigexuekezuotouche,zaiyingyu、yuwendezuowenheyuedulijienenggoutigongzhenzhengde1v1jiaoxue。

多家公司先后发布大模型及产品(来源:官网、媒体报道)

xingyejingzhengzhedejiaobuyebingbuman。xueersictotianmihenkuaijiuduiwaixuanbu,gaigongsiyanfadeyijietihejiangtisuanfaweihexindemathgpttongguodamoxingbeian,beidingming“jiuzhangdamoxing”,bingchengqishi“xueersixuexijideaixinpian”。tongyishiqi,xiaodujiangbaidudewenxindamoxingyinruxuexijichanpin,zuoyebangfabuziyanyinhedamoxing、wangyiyoudaotuichudamoxing“ziyue”,jiuliandushulangyetuichule“mengxianggpt”。

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disan,chanpinxingtaihegongnengkuochong,rangchangjinggengduo。2024nian8yue,xueersifabuxuelianjichanpin,erzaicizhiqianzheitiaosaidaodewanjiazhiyouyuanfudao。yuanfudaodexuelianjicaiyongmoshuiping,gongnengcezhongyukehoulianxierfeineirongxuexi,yuanfudaohaiweikedaxunfeidengchanpintigongsoutigongnengbeihoudejishuzhichi。

学而思推出学练机产品,或将猿辅导卷入竞争(来源:媒体报道截图)

xueersidejinruhuojiangyuanfudaoyetuoruxuexijidejingzheng。xueersizhinengxuexifuzerenzhaopuzhengjieshoumeiticaifangshibiaoshi,congzhangqilaikan,xuexijiyuxuelianjiliangzheheyidegailvgengda。tongnian10yue,zuoyebangfabuxinkuanxuexijit30shixuanbu,gaichanpinxinzengxuelianmoshi。gaigongsixiangguanyewufuzerenbiaoshi,lianxizuoweizhenggexuexiguochengzhongfuchuzuiduodeyihuan,xueshengxuyaobasuoxuezhishitongguolianxishixianbihuan。

duici,congchangjinglaikan,chuantongdexuexijipinleigengqiangdiao“xuexi”huanjie,erxuelianjigengzhongshi“lianxi”huanjie。luotukejibaogaozhichu,xueersi、zuoyebangxuelianjidetuichu,jinyibuhangshile“xuelianyiti”defuwuchangjing,kuodaleshichangjingzhengfanwei。

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huigujinnianshuangshiyi,douyinpingtaichengweigedaxuexijichangshangdezhuzhanchang。chanmamashujuxianshi,shuangshiyiqijian,douyinpingtaimeitianyouliangsanbaichangzhibozaixiaoshouxuexiji,xuexijixiaoshouegengshizaishuangshiyidangtian“poyi”。yujingdong、tianmaodengpingtaibutong,douyinpingtaichuleguanfang“yingye”zhanghaowai,daliangdisanfangzhanghaoyeyongruxuexijixiaoshou,xuexijihuatidexiangguanbofangliangyidadao41.5yici。

双十一期间抖音平台每天有两三百场直播在销售学习机(来源:蝉妈妈)

qichu,xuexijichangshangzaidouyinshangdeyingxiaozhuyaoyudarenhezuotuiguang,jichangguide“kengweifei+yongjinchoucheng”demoshi。shangshuqianxuexijishichangrenyuangaosuduojiao,tongchangjidarendeyongjinbiliwei30%~40%。danyouyujiaoyuxingyeneirongxiangduichuizhiqiezhuanye,duixuexijichangshanglaishuo,wangwangxianyumeiyouheshidedarenhezuo,“youxieyouhaizidezhubo,yehuichengweitoufangdexuanze”。

yiweizhuanzhicepingzhubogaosuduojiao,ziyingzhibojianzhiwai,changshanghejingxiaoshangzaiguoquyiduanshijianneiyi“ceping”demingyikaisheledaliang“xiaohao”zhibojian。

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多个以“测评”为名的学习机直播间,其背景话术相似(来源:抖音截图)

yushangshutongguorenshedaihuoxiangbi,dierzhongmoshigengweizhijie,zhixuyaozaqianmailiang。

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zaizheixiechangshangzhong,xueersideyingxiaotouruzuiweijijin。lijingyiqinghe“shuangjian”liangdawaibuyinsuyingxiang,xueersibeihoudehaoweilaikuisunyanzhong,zaixuexijishangdechangshirangqikandaoleniukuiweiyingdejihui。haoweilai2025cainiandierjiducaibaoxianshi,xiaoshouheyingxiaofeiyongtongbizengzhang56.4%,dadaole1.819yimeiyuan,qixueersidouyinqijiandianzhanghaofensiliangjinsanbaiwan,yuanchaoqitajingzhengduishou,houzhepubianzhiyoujishiwan。

raner,biduanyebeizhuyibaolu。

chixuliuliangtouruzhixia,darenhezuodezhuanhualvshizuixianbeikaowende,yinweihesuantouruchanchutongchangshihulianwangyingxiaoxiaoguozuizhijiedepingpanbiaozhun。muqian,pingtaifangyouyiguibiduidanbitoufangxiaoguojiedu,renweidarendailaidejiazhishiduipinpaiquanmianrenzhidudetisheng、quanqudaodeyonghuzengzhang,erjiaoyibingbuzhishizaipingtaishixian。

pojiezheiyiwentidejiejuesiludangxiayouliangzhong:qiyi,chudaxiachenshichang,wajuexinyonghu。zuoyebangyingjianyewufuzerenchengfengcengduiduojiaobiaoshi,kuaishouduisixianjiyixiachengshidekehushentoufeichanggaoxiao,suoyiduanqineichanpindebaofaxingtebieqiang,kenengzaiyitianshijianneinengshixianjiwantaidechuhuo。buguo,luotukejishujuxianshi,kuaishoushangzhuyaoxiaoshoudexuexijijiagepubianbidouyin、jingdong、tianmaodengpingtaishangdechanpindi500dao1500yuan。zheiyumuqianchangshangmenpubianzaigaoduanfalidedongzuoxiangbei。

快手直播画风与抖音截然不同(来源:快手截图)

qier,xunzhaoxindechangjing。xiaohongshujikedaxunfeidejiejuefanganshituchu“beikao”changjing,bingpipeibeikaogonglvedebijihexuexivlogdengneirongwanchengzhongcao。shujuxianshi,zheixieneirongdectr(dianjitongguolv)gaochudapan88%,beikaorenqundejindianchengbenyeshizuidide。danmuqianweizhi,xiaohongshubingmeiyouchengweikedaxunfeidezhuyaoxiaoshouqudao,zhongcaodaoyonghuxiadanzhijiandezhuanhuananyijingzhunlianghua。

gengzhongyaodeshi,gaodianshangtuihuolvbeiyangaizaigaosuzengzhangdexiaoshoushujubeihou。

jiezhimuqianmeiyouguanfanghuodisanfangjigouduicidiaoyandeshuju,shangshuqianxuexijixiaoshoutichude“40%~70%”yeyoudaigengjinyibudezhengshi。danshi,duojiaofaxian,xiaohongshu、xianyuyoudaliangdexianzhiershouxuexijichushou,shenzhiyouyonghujiangjihuquanxindexuexijiyiyizhedejiageguachu,heimaotousupingtaishangyouchaoguo2000tiaotousushejixuexijituikuan。

ciwai,weileladongxiaoshou,yixiedisanfangzhibojianjiangdaliangfeipinpaifangzengpinzuoweixiyinyonghuxiadandegouzi,erqizhongdeyinhuanyebuxiao。

“qianmahuluba”zhubozaituijiankedaxunfeixuexijidetongshicheng,keyitigongxueersidekechengneirong,kechengjiangtongguoqikaifadeappmeiritongbugengxin,bingtongguowangpantigong800tdeziyuan。duojiaoliulanfaxian,xiangzheiyangxuexijixiaoshoumoshizaidouyinpingtaibingbushaojian。

duici,shangshuqianzhubogaosuduojiao,gegepinpaixuexijideneirongduiyonghulaishuoyijingxuebuwanle,danrenwuwoyoudechayirenghuiyingxiangyonghudegoumaijuece,zheiyedaozhishangshuzengpinmoshidechuxian。buguo,zheixiezengpinyifangmianpubianchenjiu,zhishiyingxiaodexuetou,lingyifangmiancunzaizhebanquanjiufendeyinhuan。

xuexijideyingxiaozhanyetongyangdadaolexianxia。

xianxiaqudaomuqianrengshibubugao、dushulangdengchuantongxuexijipinpaidezhanlveyaodi。bubugaoguanwangxianshi,dangqianzaiquanguogeshangchang、chaoshi、shudianhetongxunzhuanyingdiansheyouchaoguo1.8wangezhongduanxiaoshouwangdian,zaigeshengquzhuyaochengshisheyouchaoguo230jiakefuzhongxin。dushulangzhongqiyejibaogaoxianshi,jiezhi2024nian6yue30ri,yiyu145gexianxiajingxiaoshangqianyue,kongzhiheji4258gexiaoshoudian。

bujinruci,zheixiechuantongxuexijipinpaiyejiangxianshangdetourugengduodezhuanruxianxia,shangshuzhongqibaogaoxianshi,dushulangzaidouyin、xiaohongshutoufanggengduodeguanggaosuiranzengjialeguanggaozhichu,danxianshangzhibohuodongxianzhujianshao,zhibotuiguangfeiyongdafuxiajiang,tongshi,qijingxiaoshangjinxinglezhengdunheqingli,taotaihegenghuanleweidabiaodejingxiaoshang,bingtongguopeixunqianghualejingxiaoshangdexiaoshounengli。

yuzhixiangsi,xinwanjiatongyangzhongshixianxiadetuozhan。kedaxunfeidongshizhangliuqingfengcengzainianhuishangbiaoshi,yonghuyaozaixianxiamendiantiyanganzhiyihoucaihuizhuanhuagoumai。zuoyebangyingjianyewufuzerenlixilingyecengbiaoshi,hezhinengshouji、pingbandiannaodengdazhongshuxidepinleibutong,jiaoyuzhinengshebeichanpinyonghujishizaizhibojiankanlehenjiudejieshaoyeburumianduimiandetiyan。

处在同一商场的两家学习机门店(来源:笔者拍摄)

tuozhanxianxiaqudaodediyizhongfangshijiushi,kaishexianxiazhiyingdianhuozhejingxiaoshangmendian。duojiaozoufangfaxian,duogechengshishangyedichanxiangmuyiyinrushujiaxuexijimendian,zheixiemendianhuojizhongyushumashangpinquyu,huozaiertonggouwuqu。

buguo,jinzhanquebingburuxinwanjiayuqideneimekuai。kedaxunfei2021niankaishibujuxianxiaquanpinleizhiyingdian,tongshikuozhangxuexijishouquanzhuanmaidian,cengyujinengshixian3000jiadeguimo。dan2024niandisanjiduyejishuominghuishang,gaigongsipilu,jiezhi9yuedixianxiazhuanmaidianshuliangganggangchaoguo1800jia。zuoyebangsuicengpiluxianxiamendianjihubianbuquanguosuoyoushengfendedijishijibie,danbingweigongbujutishuliang。

dierzhongfangshishijinruxianxia“zixishi”,caiyongxiaoshouchanpinhuozheanxiaoshifufeidemoshi。buguo,zheiyimoshicunzaizhengyi。yinweibufenzixishisheyou“duxue”fudaogangwei,yincibeizhiyishibianxiangdejiaopeijigou,cunzaiyidingzhengcefengxian。ruguopinpaiwanquanziying,xianxiadetouruchengbengengshiyuangaoyuxianshang。2022nian《beijingshangbao》cengbaodaoxueersizaibeijingshishui“xuexikongjian”fuwu,danmuqianyisousuobudaoxiangguanyingyexinxi。

yingxiaozhanxuanxiaobeihou,xuexijichanyeluojikenengbingbufuza。zhangjidonggaosuduojiao,“womendeluojijiushibakechengheyoushiziyuanfangzaixuexijishang,rangjiazhangkeyiyicixinggoumai,zheiyangzhengtidejiageyuanyuandiyuanxueqizhifudefeiyong”。zheixiangdangyucongshangyemoshishanggaibianleyiwanganzhouqifufeidejiaopeixingye,youshoufangxingyerenshibiaoshi,xuexijijiushijiangjiaopeishengyibandaolezhinengyingjianshang。

zongheshimianshangchanpin,congpeizhishangxuexijihezhongdiduanpingbandiannaoxiangjin,zhengtiyingjianchengbenbuchaoguo2000yuan。danliuyungaosuduojiao,caiyongfengbixitong、xianzhisuozhuangyingyongdexuexijiyijingtuolilechuantongpingbandiannaodefazhanlujing。xuexijiyichengweiyizhongjiatingjiaoyuchangjingxiadedulizhinengyingjianchanpin,qidazaidejiaoxueneirongziyuan、aidamoxingyingyonggengshitishenglezhengtijiazhi。

中国学习平板市场价位分布及均价(来源:IDC中国学习平板季度追踪报告)

idcbaogaoxianshi,xuexijishichangjunjiazaidierjidujiao2023nianzengjiale500yuanzuoyou,bujinruci,4000yuanyishangjiaweiduandechanpinzhangjiagengshimingxian,gaoduanxinpindefabujiyaleweiyupingjunjiaweiqujianchanpindeshichangkongjian。kedaxunfeigengshizaiyizhongtoubuchangshangzhonglvxiantuichulewanyuanjiaweideqijianchanpin,xueersi、zuoyebangdengchangshangyefenfenbujuqijianjichanpin。

yucitongshi,xuexijishichangzhengxianruyizhongguaiquan,chanpinjiageshangzhangdaidongshouruzengzhang,quebingbunengdailaizhenzhengdeyingli。jishidanpinshoujiazuigaoyida11999yuandekedaxunfeiyenanyipinghengyingkui。jinguankedaxunfeicongweipiluguoxuexijichanpindecaiwuqingkuang,danshoufangxingyerenshipubianyuce,qikenengbingbuyingli。

muqianlaikan,xuexijigengxiangshiyizhongyingduijiaoyuxingyebiangexiadeyingjifanying。kejigongsidejinru,suoduanlechuantongjiaoyudediedaizhouqi,damoxingdeyingyonggengshishuaxinleshehuiduiyujiaoyuderenzhi。duichuantongjiaopeigongsilaishuo,qisuomianlindezhuanxingkunjing,xuexijiyetigongleyigexindejihui。raner,ruhedapogudingsiwei,jiangjiaoyuyujishujiehe,bingxingchengliangxingdeshangyemoshishizheichangyingxiaozhanbeihou,shisuoyouxuexijichangshangdouyaokaolvde。

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